Case Studies

The Evolution of an Assessment Center Program in a Pharmaceutical Sales Organization over a 15-Year Period

The purpose of this paper is to describe the design, implementation, and evolution of an assessment/development center program conducted by Psychological Consultants, Inc. (PCI) in a biopharma sales organization. The participants include high-potential sales representatives being prepared for front-line sales manager positions, as well as current managers being prepared for manager of manager positions. Continue reading

Using Assessment/Development Centers to Develop 1st and 2nd Line Sales Managers

A rapidly growing global specialty biopharmaceutical company contracted with PCI to establish a career development process within the commercial operation. Senior leaders had decided to implement an assessment center program for all current first- and second-line sales managers. To emphasize the developmental goal of the program, they used the term “Developmental Mapping Program” instead of assessment center. Continue reading

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